Shipping Policy

We take pride in our fast and reliable shipping! We always try to ship within 24-48 hours of your order being placed, and we'll always notify you as soon as your order ships.

General shipping information

We offer free shipping on orders over $49. In-stock orders typically ship within 5–7 business days, unless otherwise noted on the cart or checkout page. Items that are on backorder or out of stock are generally marked as such on the site. All orders ship via UPS, USPS, or FedEx. You will receive an email with a tracking number once your order has shipped. You can also view your order status and tracking information in your account order history.

Do you ship to P.O. boxes?

In most cases, yes. If your order weighs less than 1 pound, we should be able to send it through the United States Postal Service. This shipping method does not include tracking. We are not responsible for delays or misshipments when a P.O. box address is used.

Can you ship to APO/FPO addresses?

We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products can not be shipped to APO/FPO addresses, and those are marked on the product detail page with an Export Restriction notice. This notice reads, "We cannot ship this item outside of the U.S." Unfortunately, we can not supply tracking numbers for shipments to APO/FPO addresses. We send all shipments to APO/FPO addresses using the U.S. Postal Service. When completing your shipping address during checkout, please make note of the following.

• The City must be entered as either "APO" or "FPO"
• The State must be selected as either "AA", "AE", or "AP"
• You must enter your ZIP code
• Always remember to enter your full name, grade, and PSC or unit number

Please note, orders shipped to an APO/FPO address do take longer to be delivered. Please allow 8-10 weeks for your package to arrive.

Do you ship outside the U.S.?

No. Currently, we are working on a system that will allow us to offer international service.

Have questions about shipping?

If you have any questions or concerns regarding your shipment, feel free to reach out to us at shipping@thenorthpointshop.com. We're here to help!